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06-08-2024

What is CrowdStrike and Why Should You Care About Tech Outages? 

What is CrowdStrike and Why Should You Care About Tech Outages?

Remember the time you were scrolling Instagram reels and it just wouldn’t load? You may have re-switched the wifi router or refreshed the app a few times until you realised that the app was glitching or was not operational for many. Imagine that you're in the middle of a heated game of Fortnite when suddenly, you're offline. Frustrating, right? These situations are examples of tech outages, and they happen more often than you might think. But did you know there are companies out there working to prevent these issues and keep us all safe online? One such company is CrowdStrike.

In this blog, we will navigate through what CrowdStrike does and why tech outages should matter to you.

What is CrowdStrike?

CrowdStrike is like a digital guardian. It's a cybersecurity company that secures other businesses and their data from online attackers aka hackers. Think of them as a high-tech security guard for the internet.

In today's world, where we do almost everything online - from shopping to studying - cybersecurity is super important. CrowdStrike helps keep our personal information safe and stops cybercriminals from causing chaos.

For example, when you log into your favourite online game, CrowdStrike might be working behind the scenes to make sure no one can steal your account info or use cheats to ruin your gaming experience and also prevent you from engaging in any unethical practices.

Certainly! Let's explore some common causes of tech outages and look at a recent example.

What Causes Tech Outages?
The Common Causes of Tech Outages:

Hardware Failures:

Server crashes, hard drive failures, or other physical equipment malfunctions.

Software Bugs:

Errors in code can cause systems to crash or behave unexpectedly.

Network Issues:

Problems with internet connectivity, routers, or network infrastructure.

Cyber Attacks:

Deliberate attempts to disrupt services, such as DDoS (Distributed Denial of Service) attacks.

Human Error:

Mistakes made during system maintenance, configuration changes, or updates.

Power Outages:

Loss of electricity at data centres or key infrastructure locations.

Natural Disasters:

Events like earthquakes, floods, or severe storms that damage physical infrastructure.

Capacity Overload:

Too many users trying to access a service simultaneously, overwhelming the system.

Third-party Service Failures:

When a service relies on another company's infrastructure, and that infrastructure fails.

Scheduled Maintenance Gone Wrong:

Planned updates or changes that don't go as expected and cause unintended outages.

One of the most significant recent tech outages occurred on March 5, 2024, affecting Microsoft services. This outage impacted multiple Microsoft products, including Teams, Outlook, OneDrive, and Azure cloud services.The outage lasted for several hours and affected users worldwide, disrupting work and communication for millions. Businesses and educational institutions, which rely heavily on Microsoft's cloud-based services, were particularly impacted. Initially, Microsoft attributed the outage to a networking configuration issue but later clarified that it was caused by a problem with their Wide Area Network (WAN), which connects Microsoft data centres globally. The issue arose from a change in their network infrastructure that didn't go as planned.

This incident highlights that even major tech companies with robust systems can experience significant outages. It also shows the far-reaching impact of such outages in our increasingly digital world, affecting everything from business operations to online education.

How CrowdStrike Responds to Outages

CrowdStrike is like a digital detective and is always on the lookout for suspicious activity that could lead to an outage. Using artificial intelligence and machine learning, they can spot potential threats before they become big problems.

When an outage does occur, CrowdStrike jumps into action. They help figure out what went wrong and how to fix it fast. It's like having a tech-savvy friend who's always there to help when your computer acts up. CrowdStrike plays a crucial role in preventing and resolving cyber outages. Let's break down their approach:

Prevention:

  1. Continuous Monitoring: constantly watch for suspicious activities across networks and devices.
  2. Threat Intelligence: analyse information about new and emerging threats to stay ahead of potential attacks.
  3. Endpoint Protection: secures individual devices that connect to a network, stopping threats before they spread.
  4. Behavioural Analysis: learn normal patterns of activity and can quickly spot unusual behaviour that might indicate a threat.
  5. Proactive Hunting: actively searches for hidden threats that might have slipped past initial defences

Resolution:

Rapid Detection:

When an attack occurs, CrowdStrike's tools can identify it quickly, often within seconds.

Automated Response:

Their systems can automatically take action to stop threats, like isolating infected devices from the network.

Incident Investigation:

CrowdStrike helps determine how an attack happened and what was affected.

Containment:

They work to limit the spread of an attack and prevent further damage.

Recovery:

CrowdStrike assists in getting systems back online safely after an attack.

Why Should Students Care?

Understanding cybersecurity is crucial in our digital world. It's not just about protecting your gaming accounts or social media profiles (although that's important too!). It's about keeping all your personal information safe from people who might want to misuse it. And in a world where you are driven by technology, you must know the right way to protect your data at every step.

Even if you're not planning to become a cybersecurity expert, there are simple things you can do to stay safe online:

  • Use strong passwords
  • Don't click on suspicious links
  • Keep your apps and devices updated

How can you be a part of this future?

If you aspire to delve into the world of cyber security, please note that there are various occupations and fields to choose from. Here are some future-oriented careers in this line of work:

Cybersecurity Analyst

Protects computer networks from threats and responds to security breaches.

Ethical Hacker

Tests systems for vulnerabilities by trying to hack them legally.

Cloud Security Specialist

Focuses on securing data and applications in cloud environments.

Artificial Intelligence Security Expert

Specialises in securing AI systems and protecting against AI-based attacks.

IoT (Internet of Things) Security Consultant

Ensures the security of connected devices in homes, cities, and industries.

Blockchain Security Specialist

Focuses on securing cryptocurrency transactions and blockchain applications.

Digital Forensics Investigator

Analyses digital evidence to solve cybercrimes.

Quantum Computing Security Specialist

Develops security measures for the emerging field of quantum computing.

Cybersecurity Policy Analyst

Works on developing laws and policies related to cybersecurity.

Biometric Security Expert

Specialises in security systems using fingerprints, facial recognition, etc.

Chief Information Security Officer (CISO)

Leads an organisation's overall cybersecurity strategy.

Security Awareness Trainer

Educates employees and the public about cybersecurity best practices.

Malware Analyst

Studies and develops defences against malicious software.

Cyber Threat Intelligence Analyst

Gathers and analyses information about current and potential cyber threats.

Security Automation Engineer

Develops automated systems for detecting and responding to security threats.

Conclusion:

Companies like CrowdStrike play a huge role in keeping our digital world running smoothly and safely. By understanding what they do and why tech outages happen, you can be more aware of the technology you use every day. You can also be the informed one who helps their parents, teachers or friends when such a situation arises.

Stay informed, stay safe, and remember – the next time an app or website isn't working, there might be more going on behind the scenes than you realise!


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